Plain-language summary: We collect only what we need to run the directory. We don't sell your data. Website listings become public once approved. You can request removal anytime. We follow Canadian federal (PIPEDA) and Ontario privacy standards.
Section 01
CrawlRabbit ("we", "us", "our") is a publicly accessible web directory operated from Toronto, Ontario, Canada. This Privacy Policy explains what information we collect from users and website submitters, how we use it, and what choices you have.
We are committed to complying with all applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's applicable provincial privacy standards. By using CrawlRabbit, you consent to the data practices described in this policy.
Section 02
We collect information in three ways: directly from you, automatically when you use the site, and from websites you submit.
📝 Submitted DataWebsite URL, title, description, category, and any email address provided at submission time.
👤 Account DataName and email address when you register for an account to manage submissions.
📬 Contact DataName, email, and message content when you use our contact form or email us directly.
📧 Newsletter DataEmail address only, when you opt in to our newsletter. You can unsubscribe at any time.
🔧 Technical DataIP address, browser type, referring URL, and pages visited — collected automatically for security and analytics.
🌐 Crawl MetadataPage title, description, category signals, and screenshot data gathered when we crawl submitted websites.
We do not collect payment card information, government IDs, or sensitive personal data such as health or financial records.
Section 03
How We Use Your Information
We use the information we collect for the following purposes:
- Directory operations: Index, categorize, and display submitted websites in our public directory
- Approval notifications: Email you the outcome of your submission review if an address was provided
- Account management: Create and maintain your submitter account, authenticate logins
- Customer support: Respond to contact form submissions, handle removal requests, investigate reports
- Newsletter delivery: Send product launch announcements and platform news to subscribers
- Security & fraud prevention: Detect and prevent abuse, spam submissions, and unauthorized access
- Analytics & improvements: Understand how the site is used to improve features and search quality
- Legal compliance: Comply with applicable laws, court orders, or government requests
We do not use your personal data for advertising profiling, targeted advertising, or sell it to third-party marketers.
Section 04
We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
- Public listings: Website URL, title, description, and category become publicly visible once a submission is approved
- Service providers: Trusted vendors who help operate our platform (hosting, email delivery, analytics) under strict data processing agreements
- Legal requirements: When required by law, court order, or to protect the rights, safety, and property of CrawlRabbit or others
- Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity under this same privacy policy
Section 05
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law:
- Active listings: Retained indefinitely while the listing remains in the directory
- Rejected submissions: Retained for 90 days to support re-review requests, then deleted
- Account data: Retained while your account is active; deleted within 30 days of account closure request
- Contact form messages: Retained for up to 2 years for support and legal record purposes
- Newsletter subscriptions: Retained until you unsubscribe; promptly removed upon request
- Technical/analytics logs: Retained for up to 12 months in aggregated or anonymized form
Section 06
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction:
- HTTPS/TLS encryption for all data in transit
- Encrypted storage for passwords and sensitive fields
- Access controls limiting data access to authorized personnel only
- Regular security reviews and vulnerability assessments
- Server-side input validation to prevent injection attacks
No method of transmission over the internet is 100% secure. While we take data security seriously, we cannot guarantee absolute security of your information.
Section 07
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and understand site usage. Cookies are small text files stored on your device.
Essential CookiesRequired for session management and form security (CSRF protection). Cannot be disabled.
Analytics CookiesAnonymized usage data to understand which pages are visited and improve the site. No personal profiling.
Preference CookiesRemember your settings such as sort preferences or search filters across visits.
No Ad TrackingWe do not use advertising cookies or share cookie data with advertising networks.
You can control or delete cookies through your browser settings. Note that disabling essential cookies may affect site functionality such as login sessions.
Section 08
Under PIPEDA and applicable Ontario privacy law, you have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request removal of your personal data (subject to legal retention obligations)
- Listing removal: Request that your website be removed from our public directory
- Unsubscribe: Opt out of newsletter or notification emails at any time via the unsubscribe link or by contacting us
- Withdraw consent: Withdraw previously given consent for data processing where processing is based on consent
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have mishandled your data
Section 09
CrawlRabbit links to and lists thousands of third-party websites. We are not responsible for the privacy practices, content, or data handling of any external site. Each listed website operates under its own privacy policy.
We encourage you to review the privacy policy of any website before providing personal information. Inclusion in our directory does not constitute an endorsement of a website's privacy or security practices.
Section 10
CrawlRabbit is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us at privacy@crawlrabbit.com and we will promptly delete it.
Section 11
CrawlRabbit is intentionally designed to be discovered and indexed by AI language models, search engines, and automated data consumers. By submitting a website, you understand and consent that:
- Your listing (URL, title, description, category) will be publicly visible and machine-readable
- AI training systems, large language models, and search engines may index and use your listing data
- Your listing will be included in our public sitemap and any structured data feeds we provide
- We may make an API available that exposes listing data to developers and automated systems
This is a core feature of CrawlRabbit — we help products stay visible to both humans and AI. If you do not want your website to be discoverable in this way, please do not submit it.
Section 12
Cross-Border Data Transfers
CrawlRabbit is operated from Canada. If you access our Service from outside Canada, your information may be transferred to and processed in Canada. By using the Service, you consent to this transfer.
We may also use service providers located in other countries (such as the United States) for hosting or email delivery. Where this occurs, we take steps to ensure appropriate contractual protections are in place consistent with PIPEDA requirements.
Section 13
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Effective" date at the top of this page. For significant changes, we may also send an email notification to registered users or newsletter subscribers. Continued use of the Service after any update constitutes acceptance of the revised policy.
Section 14
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada, including PIPEDA. Any disputes arising in connection with this policy shall be resolved in the courts of Ontario, Canada.
If you believe your privacy rights have been violated and we have been unable to resolve the matter directly, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
